Introduction
Welcome to Driver Training Ohio (“we,” “us,” or “our”). We operate the website https://drivertrainingohio.com, which provides online driver education courses to students in Ohio, including minors.
We are committed to protecting the privacy and personal information of all users, especially minors. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data.
By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site.
Information We Collect
We collect the following types of personal information:
2.1 Information You Provide Directly
• Full name
• Email address
• Phone number (if provided during registration)
• Mailing/billing address
• Payment information (credit/debit card details, processed securely through our payment processor)
• Date of birth (to verify age eligibility for courses)
• Parent or guardian name and contact information (for users under 18)
• Course enrollment and completion records
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect:
• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 6)
2.3 Information from Third Parties
We may receive limited information from third-party services such as payment processors and analytics providers to help us deliver and improve our services.
3) How We Use Your Information
We use the personal information we collect for the following purposes:
• To register you for and provide access to online driver education courses
• To process payments and send receipts or confirmations
• To communicate with you about your enrollment, course progress, and certifications
• To send important administrative notices (e.g., updates to terms, policy changes)
• To respond to your questions, requests, or support inquiries
• To comply with Ohio state requirements for driver education record-keeping
• To improve our website, course content, and user experience
• To detect, prevent, and address fraud, security issues, or technical problems
• To analyze usage trends using analytics tools such as Google Analytics
• To deliver relevant advertisements via Facebook/Meta Pixel (see Section 6)
We do NOT sell your personal information to third parties.
4) Legal Basis for Processing
Where applicable, we rely on the following legal bases to process your personal information:
• Contract performance: to fulfill your course enrollment and deliver services you have requested
• Legal obligation: to comply with Ohio driver education laws and regulations
• Legitimate interests: to improve our services, prevent fraud, and maintain site security
• Consent: for marketing communications and certain cookie-based tracking (which you may withdraw at any time)
5) Children’s Privacy (COPPA Compliance)
Our Site is intended for students of all eligible ages, including minors under the age of 18. We take the privacy of minors very seriously and comply with the Children’s Online Privacy Protection Act (COPPA).
5.1 Users Under 13
We do NOT knowingly collect personal information from children under the age of 13 without verifiable parental consent. If a user is under 13, a parent or legal guardian must:
• Provide consent before the child registers for any course
• Complete the registration process on the child’s behalf
If we discover that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly.
5.2 Users Ages 13–17
For users between the ages of 13 and 17, we collect only the minimum information necessary to provide our driver education services. We require parental or guardian consent during enrollment for users in this age group.
5.3 Parental Rights
Parents and guardians have the right to:
• Review the personal information collected about their child
• Request correction or deletion of their child’s personal information
• Revoke consent and request that we stop collecting information about their child
To exercise these rights, please contact us at the information provided in Section 11.
6) Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Here is a summary of the tools we use:
6.1 Google Analytics
We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects anonymized data such as pages visited, session duration, and traffic sources. Google may use this data in accordance with its own privacy policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
6.2 Facebook/Meta Pixel
We use the Facebook/Meta Pixel to measure the effectiveness of our advertising, understand user actions on our Site, and serve relevant ads on Facebook and Instagram. The Pixel may collect data about your browsing behavior. You can opt out of interest-based advertising via the Facebook Ad Preferences settings or through the Digital Advertising Alliance at https://www.aboutads.info/.
6.3 Payment Processor Cookies
Our payment processor (e.g., Stripe or PayPal) may set cookies necessary to process transactions securely. These are strictly necessary cookies and cannot be disabled without affecting payment functionality.
6.4 Managing Cookies
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. For more information, visit https://www.allaboutcookies.org/.
7) How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
• Service Providers: We share information with trusted third-party vendors who assist us in operating our Site, processing payments, and delivering courses (e.g., payment processors such as Stripe or PayPal, email service providers, and hosting providers). These vendors are contractually obligated to protect your information and use it only for the services they provide to us.
• Analytics and Advertising Partners: We share anonymized or aggregated data with Google Analytics and Facebook/Meta for analytics and advertising purposes as described in Section 6.
• Ohio State Authorities: We may share course completion records and related information with the Ohio Bureau of Motor Vehicles (BMV) or other state-mandated authorities as required by Ohio driver education law.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect the rights, safety, and property of our company, users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
8) Data Retention
We retain your personal information for as long as necessary to:
• Provide you with our services and maintain your account
• Comply with Ohio state record-keeping requirements for driver education
• Resolve disputes and enforce our agreements
• Meet legal, regulatory, and audit obligations
Course completion records may be retained for a minimum period as required by Ohio law. Payment records are retained for tax and accounting purposes. When your information is no longer needed, we will securely delete or anonymize it.
9) Data Security
We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect it, including:
• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure, encrypted storage of personal and payment data
• Access controls that limit who within our organization can view personal information
• Regular security assessments of our systems and third-party service providers
Payment card information is processed by our payment processor (e.g., Stripe or PayPal) and is NOT stored on our servers. Our payment processor is PCI-DSS compliant.
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to notifying you promptly in the event of a data breach that may affect your personal information.
10) Your Privacy Rights
Depending on your location and applicable law, you may have the following rights:
• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal retention obligations
• Opt-Out of Marketing: Unsubscribe from our marketing emails at any time by clicking “Unsubscribe” in any email we send
• Cookie Preferences: Manage or withdraw consent for non-essential cookies through your browser settings or our cookie management tools
• Data Portability: Request a portable copy of your personal data in a commonly used format
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights
Ohio residents may have additional rights under Ohio law. California residents may have rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information in Section 11.
We will respond to all verifiable requests within 30 days. We may need to verify your identity before processing your request.
11) Third-Party Links
Our Site may contain links to third-party websites, resources, or services that are not owned or controlled by Driver Training Ohio. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
• Update the “Last Updated” date at the top of this policy
• Post a prominent notice on our Site or send you an email notification
We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13) Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please Contact Us.